Shipping policy


Thank you for shopping with dynamicnailsupply.shop.

This Shipping Policy explains our shipping charges, estimated delivery timeframe, order processing, tracking, address requirements, and procedures for delayed or missing packages.

1. Free Standard Shipping

All orders placed through dynamicnailsupply.shop receive free standard shipping.

There is no minimum purchase requirement for our standard free shipping service.

Standard Shipping Fee: $0.00

If an optional paid or expedited shipping method becomes available, the applicable price and delivery estimate will be displayed during checkout before payment.

2. Estimated Delivery Time

Our estimated standard delivery timeframe is:

15–20 days

This timeframe is an estimate and may vary depending on the destination, carrier operations, transportation conditions, order volume, and other circumstances.

3. Order Processing

After an order is successfully placed, it may undergo:

  • Payment verification;

  • Fraud prevention checks;

  • Inventory confirmation;

  • Order preparation;

  • Packaging;

  • Fulfillment processing.

Orders placed during weekends or public holidays may begin processing on the following business day.

4. Order Confirmation

After successfully placing an order, customers will normally receive an order confirmation using the email address provided during checkout.

Please review the confirmation carefully.

If you notice an error in your order or shipping information, contact:

info@dynamicnailsupply.shop

as soon as possible.

We cannot guarantee that changes can be made once fulfillment or shipping has begun.

5. Shipping Confirmation and Tracking

When tracking is available, customers will receive shipping or tracking information after the order has been dispatched.

Tracking information may require additional time to appear in the carrier's tracking system after shipment.

A temporary lack of tracking updates does not necessarily mean the shipment has stopped moving.

6. Delivery Estimates

We make reasonable efforts to fulfill and deliver orders within the stated estimated timeframe.

However, delivery may occasionally be affected by:

  • Carrier delays;

  • Severe weather;

  • Transportation disruptions;

  • High seasonal demand;

  • Public holidays;

  • Logistics interruptions;

  • Incorrect or incomplete shipping addresses;

  • Delivery access problems;

  • Events outside our reasonable control.

Where applicable, we will handle substantial shipment delays in accordance with applicable consumer protection requirements.

7. Accurate Shipping Information

Customers are responsible for entering complete and accurate delivery information at checkout.

Please verify:

  • Recipient name;

  • Street address;

  • Apartment, suite, or unit number;

  • City;

  • State;

  • ZIP code;

  • Other relevant delivery information.

An inaccurate or incomplete address may result in delays, failed delivery, or returned packages.

8. Address Changes

If you need to change your shipping address after placing an order, contact:

info@dynamicnailsupply.shop

immediately.

We will make reasonable efforts to help if the order has not yet entered fulfillment.

However, we cannot guarantee an address change once an order has been processed or shipped.

9. Multiple Shipments

An order containing multiple products may occasionally be fulfilled from different locations or shipped in separate packages.

As a result:

  • Products from the same order may arrive on different dates;

  • Separate packages may have different tracking numbers.

Receiving one package does not necessarily mean the remainder of the order is missing.

10. Delivery Attempts

Carriers may make one or more delivery attempts depending on their procedures.

Customers are responsible for monitoring available tracking information and following carrier instructions regarding delivery or collection.

11. Failed Delivery

A shipment may be returned when:

  • The address is incorrect;

  • The address is incomplete;

  • Delivery is refused;

  • The recipient cannot be located;

  • The package is not collected after carrier notification.

If a package is returned to the sender, please contact us at:

info@dynamicnailsupply.shop

We will review the circumstances and provide available options.

Additional shipping costs may apply to reshipment when the failed delivery resulted from incorrect information supplied by the customer, where permitted by applicable law.

12. Delayed Packages

If your shipment has not arrived within the expected timeframe, please:

  1. Review the tracking information;

  2. Check for carrier notifications;

  3. Confirm that the shipping address provided with the order is correct;

  4. Contact us if further assistance is required.

For assistance, email:

info@dynamicnailsupply.shop

Please provide your order number.

13. Lost Packages

If tracking has not updated for an extended period or you believe a package has been lost, contact:

info@dynamicnailsupply.shop

Please provide:

  • Your order number;

  • Customer name;

  • Tracking number, if available;

  • A brief description of the issue.

We may review the shipment information and work with the applicable carrier or fulfillment provider to investigate.

If a shipment is confirmed lost, we will provide an appropriate resolution based on the circumstances and applicable requirements.

14. Packages Marked as Delivered

If tracking indicates that your package has been delivered but you cannot locate it, please:

  1. Check around the delivery location;

  2. Check mailboxes, entrances, porches, reception areas, or other safe delivery locations;

  3. Ask household members or neighbors whether they accepted the package;

  4. Contact the carrier when appropriate.

If the package still cannot be located, contact:

info@dynamicnailsupply.shop

We will make reasonable efforts to assist with the investigation.

15. Damaged Packages

If your shipment arrives damaged, please retain the product and packaging and take clear photographs showing the damage.

Contact:

info@dynamicnailsupply.shop

Please include:

  • Your order number;

  • A description of the damage;

  • Photographs of the item;

  • Photographs of the packaging when relevant.

We will review the issue and provide an appropriate resolution where applicable.

16. Incorrect Items

If you receive an item different from the product ordered, please contact us promptly.

Do not discard the product or packaging before receiving instructions.

We may request photographs or other information to verify the issue.

17. Shipping Restrictions

Certain products may be subject to shipping restrictions based on product characteristics, destination, carrier requirements, or applicable regulations.

If we cannot fulfill an order to the provided destination, we will contact the customer and provide an appropriate resolution, including a refund where applicable.

18. Customs and International Shipments

If international shipping is made available for a particular order, customs duties, import taxes, brokerage charges, and destination-country requirements may apply.

Any such charges will be handled according to the terms displayed at checkout and applicable law.

19. Order Cancellations

If you wish to cancel an order before shipment, contact us as soon as possible at:

info@dynamicnailsupply.shop

We cannot guarantee cancellation after fulfillment has begun.

Please refer to our Return & Refund Policy for additional information.

20. Customer Support

For questions regarding:

  • Shipping;

  • Delivery estimates;

  • Order tracking;

  • Address corrections;

  • Delayed shipments;

  • Lost packages;

  • Damaged deliveries;

please contact:

dynamicnailsupply.shop

Email: info@dynamicnailsupply.shop